About
I'm Michael. I build operations that hold up under growth.
I joined a full-service global aviation network as its first employee and spent nearly ten years helping grow it to $460M in revenue. Groma is what I learned along the way, offered to founders who are where we once were.
The story
First employee to Partner & COO.
Three roles over nearly a decade, each one growing with the company.
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Role 1
Operations Manager
Joined as the first employee and built the operation from the ground up.
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Role 2
Director of Global Operations & Finance
Took on finance alongside operations as the business expanded internationally.
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Role 3
Partner & COO
Oversaw finance, logistics, operations, quality assurance, repairs, analytics, marketing, and ERP and CRM on Salesforce.
Along the way
What the growth looked like.
- $460MAnnual revenue, built from zero
- 3 → 500+People
- 12Countries
- 7Warehouses in the U.S. and UK
What I built
- Scaled the team from 3 to 500+ people across 12 countries
- Opened 7 warehouse locations across the U.S. and UK
- Led the design and rollout of multiple ERP and accounting systems
- Ran ERP and CRM on Salesforce as the business grew around it
Recognition
- Helped the company earn 7× Inc. 5000, 5× Financial Times Fastest Growing Companies, 5× Crain's Fast 50, 4× 145 Top Shop and Inc. Best Workplaces
- Featured in AviTrader
- Panelist at Aviation Week Network's MRO conference
Why "Groma"
Set the line. Hold it true.
A groma is the Roman surveying instrument used to lay out straight lines and true right angles: a crossbar on a staff, with plumb lines hanging from each arm.
Roman surveyors used it to set the lines that roads, towns and fields were built on. That's the job here. Set the line first, then build something that holds true as the business grows.
Beyond the work
Good operations make room for people.
I started a partnership program with Have Dreams, a nonprofit that helps adults with autism find work in the competitive job market.